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Chat SupportRemote
Chat Support Executive
Work Type: Part-Time, Full-TimeLocation: Remote (India)
Role Overview
We are hiring Chat Support Executives to assist website visitors via live chat. You will answer visitor questions, capture basic lead details, and guide users through navigation.
Key Responsibilities
- Monitor incoming website live chat requests and respond promptly.
- Assist visitors with general product, pricing, or account questions using pre-set responses.
- Collect contact details from interested leads and record them in the log.
- Escalate complex technical queries to the appropriate team lead.
Requirements & Qualifications
- Good written English and typing speed (minimum 30 WPM).
- Laptop or Desktop with reliable internet connection.
- Age 18 years or above.
- Attention to detail and ability to multi-task between chat sessions.
How to Apply for this Role
Click the "Apply for This Role" button below to fill out our online form. Be prepared to provide your contact info, location, device details, and language fluency.
Application is free. FreelanceWalla never asks for registration fees.
Apply for This RoleApplicant Safety Reminder: Submission of an application does not guarantee employment. Never share passwords, OTPs, or bank PINs with anyone.