BPO & Freelance Operations

Terms & Conditions

Last updated: September 2026

1. Acceptance of Terms

By accessing or using the FreelanceWalla website (freelancewalla.in), submitting business enquiries, or applying for freelance work opportunities, you agree to comply with and be bound by these Terms & Conditions.

2. Nature of Services

FreelanceWalla operates as a business process outsourcing (BPO) and freelance coordination platform. We assist business clients with sales outreach, customer support, telecalling, email/chat management, and back-office services.

3. Applicant Transparency & Selection Disclaimer

  • Submission of an online application does not constitute an offer of employment or guarantee selection for any campaign.
  • Selection depends strictly on active client project demands, candidate language proficiency, device availability, and screening.
  • No Application Fee Policy: FreelanceWalla does NOT charge candidates any registration fees, security deposits, or placement charges.

4. User Responsibilities & Data Accuracy

Users and applicants warrant that all information submitted via our forms (including full name, phone number, email address, age, and experience) is accurate and truthful. Providing false information may lead to rejection of applications or termination of campaign access.

5. Security & Confidential Credentials

FreelanceWalla representatives will never ask you for online banking PINs, passwords, or payment OTPs. You are responsible for keeping your confidential personal credentials secure.

6. Contact Information

For questions regarding these Terms, please contact us at: info@freelancewalla.in.